Question 1

What types of gauges does DSN Enterprises manufacture?

Accepted Answer

DSN Enterprises manufactures a comprehensive range of precision gauges including plain gauges (plug gauges, ring gauges), thread gauges (all standard and custom thread forms), API gauges for oil & gas industry, and special purpose gauges designed for specific applications. We also manufacture setting masters and reference standards.

Question 2

Where is DSN Enterprises located?

Accepted Answer

DSN Enterprises is headquartered in Bangalore, Karnataka, India. Our manufacturing facility is equipped with state-of-the-art machinery and a calibration laboratory. We serve customers across India and export to international markets.

Question 3

What industries do you serve?

Accepted Answer

We serve diverse industries including Oil & Gas, Automotive, Aerospace & Defense, Heavy Engineering, Power Generation, General Manufacturing, and Tool Room sectors. Our gauges meet the stringent quality requirements of all these industries.

Question 4

Do you have quality certifications?

Accepted Answer

Yes, DSN Enterprises is an ISO 9001:2015 certified company. Our calibration laboratory is NABL accredited. We maintain strict quality control procedures and all our products come with traceable calibration certificates.

Question 5

What is the typical lead time for standard gauges?

Accepted Answer

Standard gauges typically have a lead time of 2-3 weeks depending on the quantity and specifications. Plain gauges in common sizes may be available from stock with faster delivery. For urgent requirements, we offer express manufacturing services.

Question 6

Can you manufacture custom gauges as per our drawings?

Accepted Answer

Yes, we specialize in manufacturing custom gauges as per customer drawings and specifications. Our engineering team can also help design gauges for your specific application if you provide us with the component details and tolerance requirements.

Question 7

What materials are used for manufacturing gauges?

Accepted Answer

We use high-quality gauge steel including EN31, EN24, and special alloy steels depending on the application. For wear resistance, we use carbide-tipped or solid carbide gauges. All materials are procured from certified suppliers with mill test certificates.

Question 8

What thread forms can you manufacture?

Accepted Answer

We manufacture gauges for all standard thread forms including Metric (ISO), BSP, BSW, NPT, BSPT, NPTF, UNC, UNF, UN, ACME, Trapezoidal, and special thread forms. We can also manufacture gauges for custom or proprietary thread profiles.

Question 9

Do you provide calibration certificates with gauges?

Accepted Answer

Yes, all our gauges are supplied with comprehensive calibration certificates showing actual measured dimensions with traceability to national standards. Our calibration laboratory is NABL accredited, ensuring the highest standards of measurement accuracy.

Question 10

What API specifications do your gauges comply with?

Accepted Answer

Our API gauges comply with API 5B (for Line Pipe and Casing threads), API 7-2 (for Rotary Shouldered Connections), API 11B (for Sucker Rods), and other relevant API specifications. All gauges are manufactured to meet the stringent requirements of the oil and gas industry.

Question 11

Do you manufacture API license gauges?

Accepted Answer

Yes, we manufacture gauges equivalent to API licensed gauges. Our gauges are manufactured to the same specifications and tolerances as API licensed products. Each gauge comes with detailed calibration data and traceability.

Question 12

What is the difference between Working and Reference API gauges?

Accepted Answer

Working gauges are used on the shop floor for regular inspection of threaded connections. Reference gauges (also called Master gauges) have tighter tolerances and are used to calibrate and verify working gauges. We manufacture both types to API specifications.

Question 13

What calibration services do you offer?

Accepted Answer

We offer comprehensive calibration services for plain gauges, thread gauges, API gauges, setting masters, and other dimensional measuring instruments. Our services include calibration, repair, refurbishment, and on-site calibration at customer facilities.

Question 14

Is your calibration laboratory accredited?

Accepted Answer

Yes, our calibration laboratory is NABL (National Accreditation Board for Testing and Calibration Laboratories) accredited. This ensures that our calibration results are traceable to national/international standards and are recognized globally.

Question 15

What is the typical turnaround time for calibration?

Accepted Answer

Standard calibration services have a turnaround time of 3-5 working days. We also offer express calibration services with 24-48 hour turnaround for urgent requirements. On-site calibration is available by appointment.

Question 16

Do you calibrate gauges from other manufacturers?

Accepted Answer

Yes, we calibrate gauges from all manufacturers. Our laboratory is equipped to calibrate a wide range of dimensional gauges regardless of the manufacturer. We also provide repair and refurbishment services if needed.

Question 17

How often should gauges be calibrated?

Accepted Answer

The calibration frequency depends on usage, environmental conditions, and quality requirements. Generally, working gauges should be calibrated annually or more frequently for heavy usage. Reference/Master gauges typically require calibration every 2-3 years. We can help you establish a calibration schedule based on your specific needs.

Question 18

What is your minimum order quantity?

Accepted Answer

There is no strict minimum order quantity. We cater to both small quantity requirements and bulk orders. However, for very small quantities of custom gauges, we recommend combining with other items to optimize manufacturing efficiency and costs.

Question 19

How can I request a quotation?

Accepted Answer

You can request a quotation through our website contact form, by email, or by phone. Please provide gauge specifications (size, tolerance, thread details), quantity required, and any special requirements. We typically respond to quotation requests within 24-48 hours.

Question 20

What payment terms do you offer?

Accepted Answer

For domestic orders, we typically work on advance payment or LC terms. For regular customers, we offer credit terms based on mutual agreement. Export orders are typically against advance payment or confirmed LC.

Question 21

Do you ship internationally?

Accepted Answer

Yes, we export to customers worldwide. We have experience shipping to Middle East, Europe, USA, and Southeast Asian countries. We handle all export documentation and can ship via air or sea freight based on urgency and volume.

Question 22

Can I visit your manufacturing facility?

Accepted Answer

Yes, we welcome customers to visit our manufacturing facility and calibration laboratory. This gives you an opportunity to see our manufacturing processes, quality systems, and discuss your requirements in detail. Please contact us to schedule a visit.

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